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For Bank Transfers (e.g. withdrawals) Komfortkasse can execute a routing via several banks to avoid bank fees on the remittee's account.


Routing takes place automatically if a withdrawal is made to a different currency or to a different region (EU/non-EU).


Example:

An integrated CHF account in switzerland is used. The payout account is a EUR account in the EU.

The following routing is used for withdrawals:

  1. Conversion from CHF to EUR (Bank transfers from the integrated Swiss CHF account to an internal Swiss EUR account)
  2. Bank transfer from the internal Swiss EUR account Switzerland to an internal EU EUR account
  3. Bank Transfer from the internal EU EUR account to the payout account


No routing is carried out for refunds.