Komfortkasse Hilfe-Seiten
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Merchant Support (English)
General information
10
Getting started: Setting up and connecting to the shop
Sending payment information
Own bank account
Integrated bank accounts
Sending Letters
Alle 10 ansehen
Merchant area: Usage and navigation
2
Dashboard (home page)
Menus
Merchant area: My data
5
General settings
Contract data
Contact person
Identification
Address
Merchant area: Settings
16
Settings: General settings
Settings: Settings for prepayment
Settings: Settings for Invoice payment
Settings: Reminder fees
Settings: Settings for Cash on Delivery
Alle 16 ansehen
Merchant area: Bank accounts
3
List of Bank accounts
New Bank account
Detail view Bank account
Merchant area: Orders
3
List of orders
Detail view orders
Detail view orders: Collection details
Merchant area: Bookings
2
List of bookings
Detail view of bookings
Merchant area: Postings
2
List of postings
Detail view of postings
Merchant area: Withdrawals
2
Detail view withdrawals
List of withdrawals
Merchant area: Refunds
2
List of refunds
Detail view refunds
Merchant area: Invoices
1
List of invoices
Merchant area: Remittance advices
1
Remittance advice list
Merchant area: Direct debits
1
Merchant area: Direct debits list
Additional information
10
Routing for Bank Transfers
Order status (Payment status) and Transfer status
Pay by QR code
Inquiries from end customers and Customer complaints
Information on Brexit
Alle 10 ansehen
Technical information
3
IP addresses
Error connecting to the shop
Sending E-mails
Shop systems
12
Shopware (Version 4 and 5)
Other store systems
Magento 1
Shopware (Version 6)
Easybill
Alle 12 ansehen
Helpdesk-Software
von Freshdesk